Gem And Ring

  • Call : +1 929 578 7179
OUR STORE

GDPR Privacy Policy

Introduction

Gem and Ring is committed to protecting your personal data and respecting your privacy. This GDPR Privacy Policy explains how we collect, use, and protect your personal information in accordance with the General Data Protection Regulation (GDPR).

Data Controller

TOP EXPLORE PTE LIMITED is the data controller responsible for your personal data. Our contact details are:

  • Phone: +1 929 578 7179
  • Email: [email protected]
  • Address: RM 4, 16/F, HO KING COMM CENTRE, 2-16 FAYUEN STREET, MONG KOK, HONG KONG

Personal Data We Collect

We collect the following personal data:

  • Contact Information: Name, email address, phone number, and shipping address.
  • Payment Information: Credit card details, billing address, and other payment-related information.
  • Order Information: Details of products you have purchased, including product type, size, and price.
  • Technical Data: IP address, browser type, operating system, and device type.
  • Usage Data: Pages viewed, time spent on the site, and navigation paths.

How We Use Your Personal Data

We use your personal data to:

  • Process and fulfill your orders.
  • Communicate with you about your order status.
  • Improve our website and customer service.
  • Send promotional emails about new products, special offers, or other information you may find interesting.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Performance of a Contract: To fulfill our contractual obligations to you, such as processing your orders and delivering products.
  • Consent: When you have given your explicit consent for us to process your data for specific purposes, such as receiving marketing communications.
  • Legitimate Interests: For purposes that are in our legitimate business interests, such as improving our services and preventing fraud.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

  • Service Providers: Third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing agencies.
  • Legal Obligations: Authorities or legal entities if required by law or in response to legal requests, such as subpoenas or court orders.

Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.

Your Rights

Under the GDPR, you have the following rights:

  • Access: You have the right to request access to your personal data and obtain a copy of the information we hold about you.
  • Correction: You can request corrections to your personal data if it is inaccurate or incomplete.
  • Deletion: You can request the deletion of your personal data, subject to certain legal obligations.
  • Restriction: You can request the restriction of processing your personal data under certain circumstances.
  • Objection: You can object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
  • Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and transfer it to another data controller.

How to Exercise Your Rights

To exercise your rights, please contact us at:

We will respond to your request within [number] days and provide you with the necessary information or take the appropriate action.

Changes to This Privacy Policy

We may update this GDPR Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website.

Contact Us

If you have any questions or concerns about this GDPR Privacy Policy, please contact us at:

  • Phone: +1 929 578 7179
  • Email: [email protected]
  • Address: TOP EXPLORE PTE LIMITED, RM 4, 16/F, HO KING COMM CENTRE, 2-16 FAYUEN STREET, MONG KOK, HONG KONG

By using our website, you consent to the collection and use of your personal data as described in this GDPR Privacy Policy.