Gem And Ring

  • Call : +1 929 578 7179
OUR STORE

Payment Information

Accepted Payment Methods

At Gem and Ring, we strive to make your shopping experience as seamless as possible. We accept a variety of payment methods to suit your needs, including:

  • Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • Apple Pay & Google Pay: For quick and convenient checkout using your mobile device.

Currency

All prices on our website are listed in United States Dollars (USD). If you are making a purchase from outside the United States, your bank may charge you a conversion fee, and the final amount you are charged may vary based on the exchange rate at the time of purchase.

Payment Security

We take your security very seriously and use industry-standard encryption technologies to ensure that your payment information is safe. Our website is SSL certified, meaning your data is encrypted and protected during transmission. We do not store your credit card information on our servers.

Billing Information

Please ensure that your billing information matches the information on your credit card statement to avoid any delays in processing your order. If there are discrepancies, your order may be delayed while we verify the information.

Disputes

If you believe there has been an error with your payment or you have a dispute regarding a charge, please contact our customer service team immediately at [email protected] or +1 929 578 7179. We will work with you to resolve any issues promptly. If necessary, we will conduct an investigation and provide a resolution based on our findings. Your satisfaction is our priority, and we are committed to addressing any concerns you may have.

Payment Issues

If you encounter any issues while processing your payment, please contact our customer service team at [email protected] or +1 929 578 7179. We are here to help resolve any problems and ensure your order is processed smoothly.

Contact Us

If you have any questions or concerns about our payment methods or policies, please do not hesitate to contact us:

  • Email: [email protected]
  • Phone: +1 929 578 7179
  • Address: TOP EXPLORE PTE LIMITED, RM 4, 16/F, HO KING COMM CENTRE, 2-16 FAYUEN STREET, MONG KOK, HONG KONG

We appreciate your business and look forward to providing you with exceptional service and high-quality products.