Privacy Policy
Introduction
Welcome to Gem and Ring, operated by TOP EXPLORE PTE LIMITED. We are committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website, gemandring.com, or make a purchase from us. By using our website, you agree to the terms of this policy.
Information We Collect
Personal Information
- Contact Details: Name, email address, phone number, and shipping address.
- Payment Information: Credit card details, billing address, and other payment-related information.
- Order Information: Details of products you have purchased, including product type, size, and price.
Non-Personal Information
- Technical Data: IP address, browser type, operating system, and device type.
- Usage Data: Pages viewed, time spent on the site, and navigation paths.
How We Use Your Information
- To Process Transactions: We use your personal information to process payments and fulfill orders.
- To Improve Our Services: We analyze non-personal information to enhance the functionality and user experience of our website.
- To Communicate With You: We use your contact information to send order confirmations, updates, and promotional materials.
- To Provide Customer Support: We use your information to respond to your inquiries and provide support.
Information Sharing and Disclosure
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing.
- Legal Obligations: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring company.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
- Access: You have the right to access the personal information we hold about you.
- Correction: You can request corrections to your personal information if it is inaccurate or incomplete.
- Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
- Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in the emails or contacting us directly.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can manage your cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website. You are advised to review this policy periodically for any changes.
Contact Us
If you have any questions or concerns about this privacy policy, please contact us at:
- Phone: +1 929 578 7179
- Email: [email protected]
- Address: TOP EXPLORE PTE LIMITED, RM 4, 16/F, HO KING COMM CENTRE, 2-16 FAYUEN STREET, MONG KOK, HONG KONG
By using our website, you consent to the collection and use of your information as described in this privacy policy.