Gem And Ring

  • Call : +1 929 578 7179
OUR STORE

Terms and Conditions

Introduction

Welcome to Gem and Ring, operated by TOP EXPLORE PTE LIMITED. By accessing or using our website, gemandring.com, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services.

Acceptance of Terms

By using our website, you signify your acceptance of these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website.

Use of the Website

  • Eligibility: You must be at least 18 years old to use our website. By using our website, you represent that you are of legal age.
  • Account: You may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
  • Prohibited Activities: You agree not to use the website for any unlawful purpose or in any way that could harm or impair the operation of the website or interfere with other users’ use of the website.

Orders

  • Order Acceptance: All orders placed through our website are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason.
  • Pricing: All prices are listed in USD and are subject to change without notice. We strive to provide accurate pricing information but cannot guarantee the absence of errors.
  • Payment: Payment must be made at the time of purchase using the payment methods provided. You agree to provide accurate and complete payment information.
  • Order Confirmation: After placing an order, you will receive an order confirmation email. This email does not signify acceptance of your order, only that we have received it.

Shipping and Delivery

  • Shipping: We offer worldwide shipping. Shipping costs and delivery times vary depending on the destination and shipping method selected at checkout.
  • Delivery: Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by customs or other factors beyond our control.
  • International Orders: International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

Returns and Refunds

  • Returns: We accept returns within 30 days of purchase. The product must be in its original condition and packaging. Please contact us for return instructions.
  • Refunds: Refunds will be processed within [number] days of receiving the returned item. The refund will be applied to the original method of payment.
  • Exchanges: If you need to exchange an item, please contact us with your order number and details of the item you wish to exchange.

Intellectual Property

All content on the website, including text, graphics, logos, images, and software, is the property of Gem and Ring or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.

Limitation of Liability

Gem and Ring shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or website. This includes but is not limited to damages for loss of profits, data, or other intangible losses.

Indemnification

You agree to indemnify, defend, and hold harmless Gem and Ring, its officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses arising out of or in connection with your use of the website or violation of these Terms and Conditions.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Hong kong. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Hong kong.

Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and the effective date will be updated. By continuing to use the website after changes are made, you agree to be bound by the revised terms.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

  • Phone: +1 929 578 7179
  • Email: [email protected]
  • Address: TOP EXPLORE PTE LIMITED, RM 4, 16/F, HO KING COMM CENTRE, 2-16 FAYUEN STREET, MONG KOK, HONG KONG

By using our website, you agree to these Terms and Conditions. If you do not agree, please do not use our website.